Shipping Policy

At APPECK, we aim to make your shopping experience simple and convenient. Please review the information below for details about our shipping and delivery process.

Shipping Areas

We currently ship to the United States and Canada.

United States: All products are available for shipping.
Canada: Currently, accessories only are available for shipping.

If you are located in Canada and need a specific product or accessory, please contact us at contact@appeck.com to check availability.

Free Shipping

Free shipping is available on all orders within our available shipping areas.

Order Processing

Orders are typically processed and shipped within 3 business days, excluding holidays.

Processing time begins after your order has been successfully placed and payment has been confirmed.

During holidays, major promotions, or periods of high order volume, processing may take longer than usual.

Delivery Time

After your order has been shipped:

United States: Usually 3–5 business days
Canada: Delivery times may vary depending on the destination and carrier.

Delivery times are estimates and may vary due to weather, carrier conditions, holidays, customs processing, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, tracking information will be provided when available.

Please allow some time for tracking information to become active after shipment.

Shipping Address

Please make sure your shipping address is accurate and complete when placing your order.

If you need to change your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after your order has been processed or shipped.

If an order is shipped to an incorrect address provided by the customer, additional shipping costs may apply for reshipment.

Changes of Mind After Shipment

If you change your mind after your order has been shipped, you may request a return in accordance with our return policy.

Customers are responsible for the return shipping costs for returns due to a change of mind after shipment.

Please contact us before returning your order to receive return instructions.

Damaged or Lost Packages

If your package arrives damaged, please contact us as soon as possible and provide photos of the package and the damaged items so we can assist you.

If your tracking information shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, or the carrier. You may also contact us for assistance.

Delivery Delays

We work with our shipping partners to deliver orders within the estimated delivery time. However, delays may occur due to severe weather, carrier disruptions, customs clearance, holidays, or other circumstances beyond our control.

Contact Us

If you have any questions about shipping, delivery, or your order, please contact our customer service team:

Email: contact@appeck.com

We will be happy to assist you.