Privacy Policy

Appeck Moments Trading Limited (“APPECK,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through https://appeck.com/ (the “Website”).

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

When you place an order, create an account, contact us, or otherwise interact with our Website, we may collect information such as:

Name
Email address
Phone number
Billing address
Shipping address
Order information
Payment-related information
Account information
Other information you voluntarily provide to us

Payment information may be processed by third-party payment providers. We may receive limited payment information, such as the last four digits of a payment card, where applicable.

Device Information

When you visit our Website, we automatically collect certain information about your device, including:

IP address
Browser type
Time zone
Device information
Cookies and similar technologies
Pages or products you view
Websites or search terms that referred you to our Website
Information about how you interact with our Website
Date and time of your visit

We refer to this information as “Device Information.”

Cookies and Similar Technologies

We use cookies, log files, pixels, tags, and similar technologies to collect and store information about how visitors use our Website.

Cookies are small data files placed on your device that may contain a unique identifier.

Log files record activities that occur on our Website, including IP address, browser type, internet service provider, referring and exit pages, and date/time information.

Pixels, tags, and web beacons are electronic technologies that help us understand how visitors interact with our Website and communications.

You may be able to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain Website features.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments
Arrange delivery and shipping
Provide invoices and order confirmations
Provide customer service and support
Communicate with you about your orders
Respond to your questions and requests
Detect, investigate, and prevent fraud or other potentially harmful activities
Improve and optimize our Website
Understand how customers use and interact with our Website
Analyze the effectiveness of our marketing and advertising
Provide product information, promotions, and marketing communications where permitted and consistent with your preferences

3. Sharing Your Personal Information

We may share your personal information with third-party service providers when necessary to operate our business and provide services to you.

These may include:

E-commerce and Service Providers

We use Shopify to operate our online store and process orders.

Payment Providers

Payment information may be processed by third-party payment providers selected at checkout. These providers process payment information in accordance with their own privacy policies.

Shipping and Logistics Providers

To deliver physical products to you, we may provide necessary contact and shipping information to third-party logistics and shipping providers.

Analytics Providers

We may use analytics services such as Google Analytics to understand how visitors use our Website and to improve our products, services, and marketing activities.

Advertising and Marketing Services

Where applicable, we may use advertising and marketing services to help us deliver relevant advertisements, measure advertising performance, and communicate with customers.

We may also share information with service providers that help us manage email marketing, customer reviews, referrals, loyalty programs, or other services used by our Website.

Legal Requirements

We may disclose your personal information when reasonably necessary to:

Comply with applicable laws and regulations
Respond to subpoenas, court orders, or other lawful requests
Protect our rights, property, or safety
Investigate fraud or other unlawful activities

4. Targeted Advertising

We may use information collected through our Website and advertising technologies to provide advertisements that may be relevant to your interests.

Advertising platforms may use cookies, pixels, or similar technologies to understand your interactions with our Website and measure advertising performance.

You may be able to manage or opt out of certain personalized advertising through the settings provided by the relevant advertising platforms or applicable industry opt-out tools.

5. Your Choices

Marketing Communications

If you receive marketing emails from us, you may unsubscribe at any time by using the unsubscribe link included in the email.

Please note that even if you opt out of marketing communications, we may still send you transactional communications related to your orders, such as order confirmations, shipping updates, or customer service messages.

Cookies

You may adjust your browser settings to accept, reject, or delete cookies. Some Website functions may not work properly if certain cookies are disabled.

Do Not Track

Our Website may not respond to “Do Not Track” signals or similar browser settings unless required by applicable law.

6. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request information about how your personal information is collected and used
Opt out of certain marketing or personalized advertising activities
Exercise other rights provided by applicable privacy laws

To exercise applicable privacy rights, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

7. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on applicable law, these rights may include the right to request information about the categories of personal information we collect, the purposes for which we use it, and certain disclosures of personal information.

You may also have rights to request access to, correction of, or deletion of your personal information, subject to applicable legal exceptions.

To submit a privacy request, please contact us at:

Email: privacy@appeck.com

We will process your request in accordance with applicable California law.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, preventing fraud, resolving disputes, and complying with legal obligations.

When you place an order through our Website, we may retain order-related information for our business records unless you request deletion and we are not required or permitted by law to retain it.

9. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information over the Internet is completely secure. Therefore, we cannot guarantee absolute security.

10. Children's Privacy

Our Website and services are not directed to children.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us at privacy@appeck.com so that we can take appropriate action.

11. International Data Transfers

Your personal information may be processed or stored in countries other than the country where you live.

These countries may have privacy laws that differ from those in your jurisdiction. Where required by applicable law, we will take appropriate measures regarding the transfer and protection of your personal information.

12. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable legal and regulatory requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or wish to exercise an applicable privacy right, please contact us:

Appeck Moments Trading Limited
Email: privacy@appeck.com